Plumbing software that runs the job from the first call to the paid invoice.
Emergency calls, quotes with options the homeowner picks from on their phone, a deposit before the truck rolls, and the invoice paid in the driveway. WorkBench FSM is field service management software built for plumbers, and the core of it is free.
How it works
The call comes in
Book it from the phone, or let the homeowner pick a time on your website. The job lands on the schedule with the address, the notes, and who is taking it.
Quote on the spot
Build the quote from your price book, add options the client can toggle (the standard heater or the tankless), and they sign on their phone. Ask for a deposit before you order parts.
Paid before you leave
Finish the job, send the invoice from the driveway, and the client pays by card or bank transfer from the link. If they pay later, reminders go out on their own.
What's included
All of it is in Core, the free plan.
Quotes with e-signature
Line items, optional add-ons the client can toggle, discounts, and deposits. Clients review and sign from their phone; accepted quotes convert to jobs in one click.
Deposits up front
Collect a deposit at quote approval — card or bank transfer — so the job is funded before the truck rolls.
Online booking
An embeddable booking widget for your website that shows real availability. Jobs that need a look first go through an approval loop instead of landing straight on the calendar.
Scheduling & dispatch
Month, week, and day views with drag-to-schedule, time blocks, and per-tech filtering. The calendar is the command center, not a read-only report.
One-click invoicing
Finish a job, send the invoice. Clients pay from a link on their phone; deposits and partial payments are first-class, not a workaround.
Review requests
After a payment lands, WorkBench asks the happy client for a review and points them at your Google listing while the goodwill is fresh.
From the field
Owners who run their day on WorkBench.
“I used to juggle texts, a spreadsheet, and a separate card reader. Now a customer books online, I send the quote from my phone, and they pay the invoice from a link. One app instead of five.”
BrendanOwner, Excellent PC Building“Install season is a sprint. WorkBench keeps every house on the route in order, the crew knows exactly where to go, and deposits are in before we ever pull out a ladder.”
EdanOwner, Knight Light Christmas LightingQuestions
Can I quote good-better-best options?
How do I handle an emergency call that jumps the schedule?
Can I collect a deposit before ordering a water heater?
Do annual flushes and maintenance visits repeat on their own?
Is WorkBench really free for a plumbing company?
Free to start. Full access, not a trial.
2 users included, flat-priced add-ons when the crew needs more. Your account opens the day you sign up.