For junk removal companies

Junk removal software for same-day jobs and paid-on-the-spot pickups.

A booking from the website for this afternoon, a quote on the spot from the photos, and a card payment before the truck pulls away. WorkBench FSM is field service management software built for haulers, and the core of it is free.

A white pickup truck loaded with black trash bags
Half-load quote · acceptedPaid on the spot by card
The WorkBench phone app: the jobs list with status on every job

How it works

1

Booked while you are on another job

The booking page shows real open slots, including later today. The request lands on the schedule with the address, the photos the customer uploaded, and a description of the pile.

2

Quote in the driveway

Look at the load, pick the size from your price book, add the mattress or the fridge as line items, and they sign on your phone. The accepted quote becomes the job with no retyping.

3

Paid before the truck leaves

Send the invoice from the phone and the customer pays by card on the spot, or tap to pay in person. The before-and-after photos stay on the job for the dispute that never comes.

What's included

All of it is in Core, the free plan.

Online booking

An embeddable booking widget for your website that shows real availability. Jobs that need a look first go through an approval loop instead of landing straight on the calendar.

Quotes with e-signature

Line items, optional add-ons the client can toggle, discounts, and deposits. Clients review and sign from their phone; accepted quotes convert to jobs in one click.

Jobs with notes & photos

Every job carries its history: status, notes, and before/after photos from the field, so the office and the crew see the same thing.

Card & ACH built in

Every invoice, quote, and booking can take card or bank payments — 2.95% + 30¢ per card transaction and 0.70%, $1–$8 per ACH transfer company-paid, or a client service fee of 3.50% + 30¢ card and 0.75%, $1–$8 ACH. No monthly fees, no minimums.

Review requests

After a payment lands, WorkBench asks the happy client for a review and points them at your Google listing while the goodwill is fresh.

Lead pipeline

A drag-and-drop board over your contacts with custom stages. Cards advance themselves when a request comes in, an appointment is set, or a quote goes out — and land in Converted when the job is won.

From the field

Owners who run their day on WorkBench.

“I used to juggle texts, a spreadsheet, and a separate card reader. Now a customer books online, I send the quote from my phone, and they pay the invoice from a link. One app instead of five.”
Excellent PC Building logoBrendanOwner, Excellent PC Building
“Install season is a sprint. WorkBench keeps every house on the route in order, the crew knows exactly where to go, and deposits are in before we ever pull out a ladder.”
Knight Light Christmas Lighting logoEdanOwner, Knight Light Christmas Lighting

Questions

Can customers book a same-day pickup?
Yes. The booking page shows your real availability including today's open slots, and the booking lands on the calendar with the confirmation already sent.
Can I quote by load size?
Yes. Put your load sizes in the price book, quote the one that fits, and add single-item charges as line items. Optional extras are toggles the customer switches on before signing.
Can I take payment on the spot?
Yes. Send the invoice from your phone and the customer pays from the link, or take a card in person. The job is marked paid the moment it lands.
What about realtors and property managers who call every month?
They live in your client list with every past job, photo, and invoice. A property manager with several addresses is one client with many jobs, and they can see all of it in the client portal.
Is WorkBench really free for a junk removal company?
Yes. The core plan is free with full access for a small team, not a trial, with no card and no clock. Extra users and the optional add-ons are flat monthly prices; the pricing page and the free plan page have the current numbers.

Free to start. Full access, not a trial.

2 users included, flat-priced add-ons when the crew needs more. Your account opens the day you sign up.

Junk removal software, free to start | WorkBench FSM