Help Center
Payments
Card and bank payments, fees, refunds, payouts and disputes.
- How clients pay you onlineThe pay page, card vs bank (ACH), saved cards, and the fees.
- Charge a card on fileBill an invoice to a card the client already saved.
- Record a cash, check or other paymentLog payments you took outside WorkBench so balances stay right.
- Refund a paymentSend all or part of an online payment back to the client's card or bank.
- When you get paid outHow payouts reach your bank, and Send to bank now.
- Respond to a dispute (chargeback)When a client disputes a card charge, upload your evidence before the deadline.
- Add a card surchargePass card fees on to clients who pay by card.
Still stuck?
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