- Everyone signed in with Calls in the app turned on rings first, in the browser or the iPhone app, for about 15 seconds.
- If nobody picks up, your ring-through cell rings for about 25 seconds, showing your business number. When you answer, a voice says who's calling and asks you to press 1 to take it.
- If nobody takes it, the caller hears your greeting and can leave a voicemail (up to 3 minutes). You get a notification.
The "press 1" step is on purpose: it stops your cell's own voicemail from answering a customer.
- Pressing Decline in the app sends the caller on to your cell or voicemail.
- With no ring-through number saved, calls go straight to voicemail.
- The Android app doesn't ring for calls yet. Android phones get calls as the ring-through cell.