Atlas (AI assistant)

Atlas tokens and limits

The free monthly allowance, what uses it, and what happens when it runs out.

  • Every account gets 10,000 Atlas tokens free each month, refilled on the 1st.
  • Atlas Full is 150,000 tokens a month. It comes with the Pro plan ($89/month) and Max, or costs $20/month on its own. Its tokens refill on your billing day.
  • Each reply shows how many tokens it used, and the meter above the message box shows what's left. On a phone a small pill at the top of the drawer shows the same number.
  • Call notes, building estimate tools and drafting automation text also use tokens.
  • When they're gone, Atlas says so and opens again when the meter refills. Everything else in WorkBench keeps working.
  • Using Atlas every day? Atlas Full is the way to stop running out. Call or email us to switch it on.

If something's not working

"The assistant needs a breather."
There's a short-term limit on how many messages a company can send in a few minutes and in a day. Wait a few minutes and try again.
Where did my conversation go?
Chats live in the browser tab. Closing the tab or pressing New chat starts fresh. Anything Atlas did is saved on your records.

Still stuck?

Talk to a person. We answer the phone and reply to every email.